diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 2399937151
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This verification process will securely log you in, eliminating the need for a password or email login. You can now easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To send the OTP, check your internet connection and wait for a stable signal. If you still don't receive the OTP after a reasonable time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will allow you to access your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play the updated app without any problems. This will ensure you have the most recent features and fixes.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only access the money they've earned from playing games, not bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card and saving your UPI and bank details. A fully updated profile is required to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payments may occasionally experience delays, requiring a wait of up to 24 hours. This can extend the overall processing time in certain instances.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, not for withdrawals. Any money earned while playing with the bonus amount can be withdrawn, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If a withdrawal request is failing there, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
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